Customer Success at Coactive

Our mission is simple: to help you unlock the full potential of your multimodal data and achieve lasting impact.

WHO USES IT

Resources That Grow with You

Customer Success at Coactive doesn’t stop at onboarding. Whether you’re just getting started with content intelligence or scaling advanced deployments across teams, we provide the guidance, education, and tools you need to move faster with confidence.

Dedicated Customer Success and Support

Regular check-ins and success reviews ensure consistent value realization and long-term growth.

Live learning sessions with Coactive experts

Join real-time workshops focused on best practices, AI adoption frameworks, and use-case deep dives to strengthen your operational fluency.

Community forums

Join other Coactive users to share experiences and how to achieve the best outcomes with content intelligence.

Comprehensive Documentation

Self-service technical and functional guides

Explore product features, developer toolkits and SDKs, configuration options, and workflows at your own pace. Clear examples and detailed visuals help every team member move from setup to success seamlessly.

Updated with the latest product enhancements

Documentation evolves in sync with every release, so customers can always rely on accurate, up-to-date information for immediate implementation.

See all knowledge base documentation

Onsite and Virtual Training

Reach out to the Coactive Customer Success team to learn more about:

Coactive certification

Onsite training workshops

Partner and reseller training opportunities

Get in touch

Regular Product Updates and Release Notes

Transparent communication on every release

We believe in clarity. Each update includes detailed notes so your team always understands what’s new and why it matters.

Actionable highlights for your teams

We don’t just list changes; we show you how to use them. Key improvements are summarized with guidance on implementation and value impact, giving you a direct path to new benefits immediately after rollout.

See all product webinars